Job Summary

As a KYC Analyst, you will daily execute operational KYC processes while maintaining compliance with regulations and adherence to SLAs. Responsibilities include onboard new clients, perform periodic reviews, update and remediate existing KYCs. You will be daily in contact with business teams, compliance and other operational teams.

Key Responsibilities

• Daily Operations

  • Process new onboarding client KYC.

  • Conduct periodic reviews and update customer records, escalating suspicious or complex cases

  • Remediate potential customer data gap

  • Perform KYC ticketing support

• KYC Knowledge Sharing

  • Assess and manage customer-related risks by implementing rigorous KYC controls. Recommend corrective actions or mitigations for identified risks.

  • Take responsibility for updating operating processes as needed. Address knowledge gaps within the team through targeted training, support, and the onboarding of new team members.

  • Share KYC knowledge with other teams, particularly the Go-to-Market team, to foster alignment and understanding across the organization, and to streamline collaboration and operations.

What you need to succeed

Experience and Background

• 2-3 years of experience in KYC/KYB operations, compliance, or banking back-office

• KYB (business onboarding) is mandatory

• Ideally previous experience in Fintech

• Certifications such as CAMS or equivalent is a plus

Core Competencies

• Knowledge of KYC/AML-FT regulations and evolving compliance requirements

• Rigour and process-oriented approach with attention to detail

• Customer-centric mindset while maintaining regulatory compliance

• Problem-solving skills with ability to escalate appropriately

• Excellent organization to manage multiple different cases and meet SLAs

• Comfortable working in a fast-paced environment, managing stress, and prioritizing competing cases.

Communication

• Fluent in English, French or Spanish is a plus

• Strong written and oral communication

Critical Success Factors

• Quality focus: Ability to maintain high standards while meeting SLAs

• Adaptability: Comfortable with evolving regulations and processes

• Collaborative approach: Effective coordination with Go-to-Market, Product, and Compliance teams

• Continuous learning: Proactive in staying updated on regulatory changes

As we're an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information: www.spendesk.com/press


About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.


About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!

• Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)

• Lunch 60% funded by Spendesk (Swile Card)

• Alan Premium health insurance

• A Gymlib pass to let off steam after a productive day at work

• Access to Moka.care for emotional and mental health wellbeing

• Latest Apple equipment

• Great office snacks to fuel your day

• A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.